The client is a fast-growing VC-backed startup in San Francisco that provides a holistic customer service platform that revolutionizes B2C communications from the bottom up. Absolutely best-in-class leadership team, and the VP of Engineering is one of the Co-Founders. The platform allows their users to focus on customer communication driven by naturally productive conversations using artificial intelligence. The client service platform provides seamless communication options across any channel from voice, email, messaging, chat, and social media – and good new are that’s where you’ll be able to make a contribution. You will join a team which focuses on one of the most important parts of application - the communication channels for customers. Working in close collaboration with other engineering teams you will be enabling people all over the world with most convenient support tool ever.

MAIN TASKS AND RESPONSIBILITIES:

• Collaborate with the stakeholders and follow the established process.
• Take part in requirements analysis, task planning, estimation, coding and participate in regular code reviews.
• Suggest technical and functional improvements to add value to the product
• Research and evaluate technical options to implement business requirements
• Interact with customers and provide technical solutions
• Contribute best-in-class programming skills to develop highly innovative products
• Report to TL about current tasks status, technical or other risks

EDUCATION, SKILLS AND EXPERIENCE:

MUST HAVE:

• 4+ years of commercial software development experience
• Experience with either Node.js and TypeScript, or Golang
• Willingness to learn and work with Golang
• SQL (PostgreSQL)
• Experience with any of modern UI frameworks (React/Vue/Angular)
• Work according to Agile development process in a close collaboration with the client engineers and project stakeholders
• Research, evaluate, estimate, and implement technical solution for business requirements
• Suggest technical and functional improvements to add value to the product
• Participate in architecture and design sessions on a regular basis
• Good communication skills

WOULD BE A PLUS:

• Understanding of start-up culture and experience of working with start-up companies
• Messaging (MQTT + Kafka)
• Analytics/monitoring tools: Datadog, SumoLogic
• Experience writing PACT tests