iano Overview

The combination of AT Internet and Piano is an industry milestone, representing the first time a world-class digital analytics solution has been combined with journey orchestration and personalized commerce in order to transform data into customer experiences.

Together, Piano and ATI form a fast-growing enterprise SaaS company with operations in Philadelphia, New York City, Buenos Aires, Amsterdam, London, Oslo, Paris, Bordeaux, Berlin, Singapore, Tokyo, and elsewhere globally. We provide enterprise software and strategic services to the world’s leading media companies, including NBC Universal, the Economist, Dow Jones, BBC, Le Parisien, Gannett, Mainichi, Le Bon Coin, L’Equipe, Le Monde, Shimbun, and more than 400 other clients. Our software and services enable companies to create customized digital experiences for users through customer journey tools and analyze user behavior in order to drive engagement, loyalty, and revenue.

Position Overview:

As an HR Manager, you are responsible for developing human capital to support the business growth of the company. Based in Kyiv, you will be part of the HR team dedicated to EMEA (Oslo, Paris, Bordeaux, Amsterdam, Bratislava, Kyiv, London, Berlin, Munich). You will work in partnership with the business to provide HR support and expertise and improve the employee experience.

Key responsibilities:

• Partnering with the HR Director to establish and roll-out people-related strategy.
• Providing employee relations advice and guidance on global and local policies and procedures.
• Consistently recruiting A-players or raising stars (via personal efforts, cooperation with recruiting agencies, generation of references, and management of in-house recruiter).
• Lead and improve onboarding and offboarding process.
• Lead local HR operations (employment contracts, notices of termination etc…).
• Manage talent pools and succession plans.
• Manage training and development of employees.
• Keeping the hand on the pulse of interpersonal relationships.
• Resolving conflicts through positive and professional mediation.
• Exhibit and develop key cultural values of our company: collaboration, craft, commitment, citizenship.
• Organization of team building activities to further grow mutual trust and respect among colleagues.
• Leading a team of office manager and recruiter (to be hired).
• Lead and participate to HR and career management projects with the EMEA HR team (diversity and inclusion, employer branding etc…).

Qualifications and experience:

• Fluent English.
• +3 years in HR role (HR Business Partner, HR Manager…) in an international fast growing company.
• Good understanding of employment legislation.
• Understanding of the business and how HR adds value to the bottom line.
• Good communication skills, written and oral.
• High integrity.
• Exceptional problem-solving skills.
• Ability to build and maintain positive relationships with people.
• Good organizational skills and attention to details.
• BA/BS degree or similar college level education. In lieu of degree, relevant skills or equivalent experience.