BDO is a leader in exceptional client service, which begins with exceptional employee relations. 

BDO provides continuous reskilling, opportunities for professional and career growth, projects and clients to realize your potential. 

Your opportunity 

BDO in Ukraine in cooperation with BDO Canada and its software services company are looking for a Software Quality Assurance Analyst to join our Technology Consulting Practice with the ability to work remotely from anywhere in the world. This role would allow for a candidate to develop various aspects of their skill sets including; customer engagement and management, expanding their knowledge across multiple technologies, industry and domain expertise, troubleshooting and problem solving, process improvement and service creation and optimization. 

As part of this role, you will be responsible to work with the customers to gather requirements, understand & diagnose issues as well as provide periodic updates on behalf of the team. Responsibility also includes gaining expertise in the solution from a customer point of view and keeping up to date test cases for all of the respective solutions. The individual will also collaborate and work with the consultants at BDO to execute on requests or take an incident from initial diagnostics to resolution.  

Data-driven professional software services company in Canada helps clients in telecommunications, transportation, finance, energy, mining, public sector and more, leverage modern technology solutions with AI, Data, Cloud, AppDev to provide actionable, data-driven results. 

Responsibilities will include 

• Review business requirements, system requirement specifications, design and other project documents for clarity and completeness and provide constructive feedback. 
• Design, develop and document test strategy, test plans, test scenarios and test cases based on functional and non-functional requirements and best practices 
• Create detailed, comprehensive and well-structured test plans and test cases 
• Liaise with business users, business analysts, and developers to ensure that planned testing meets project requirements. 
• Execute on test cases prior to customer review 
• Provide timely, concise test progress /status reports. 
• Facilitate test planning and review meetings with project team and stakeholders. 
• Estimate, Plan, coordinate and prioritize the effort for executing on requests including testing activities 
• Perform thorough regression testing when bugs are resolved 
• Maintain positive and professional relationships with project or support stakeholders. Knowledge sharing with, and support of, other team members. 
• Collaborate with the greater delivery team to improve quality assurance practices within the Managed Services practice 
• Understanding of the solutions from a customer business point of view 
• Respond proactively to both business and project issues, risks and escalate appropriately. 
• Work with the customer to reproduce & conduct initial diagnostics of incidents 
• Identify, record, document thoroughly and track incidents/requests 
• Work with other consultants to execute on such requests or as part of resolution of an incident. 

How do we define success for your role?  

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration 
• You understand your client’s industry, challenges, and opportunities; client describe you as positive, professional, and delivering high-quality work 
• You identify, recommend, and are focused on effective service delivery to your clients 
• You share in an inclusive and engaging work environment that develops, retains & attracts talent 
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace 
• You grow your expertise through learning and professional development. 

Your experience and education 

• Must have a solid background and understanding of all aspects of software quality and testing, including prior experience in cloud-based solutions 
• Must have the ability to accurately report testing to stakeholders and appropriately raise quality issues 
• Experience with both Manual and Automated testing. You should have extensive manual testing experience and have at least participated in automation-based activities (scripting, execution, evaluation)  
• Webservice API testing using Postman, SOAP UI or equivalent 
• Mature leadership and coaching abilities are required to help with co-ordination and guidance of other QA team members 
• Excellent communication skills. Successful candidate will be a full member of a cross functional team and be expected to interact frequently with other stakeholders and the client. 
• Ability to be flexible, move quickly in fast paced environment.  
• Must be willing to own and learn new domain/industry expertise. 
• Strong experience in test case management, including setting up a project from scratch.  
• Azure DevOps experience an asset, but equivalent system is acceptable. 
• TestRail knowledge and experience is an asset 
• Experience with Selenium or io is an asset 
• Automated API testing using Postman, SOAP UI, Rest Assured or equivalent is an asset 
• Past experience working with and managing offshore team members is an asset  
• English level upper-intermediate and above 

Working conditions: 

• Fully official employment according to the Labour Code of Ukraine 
• Globally competitive (not just by Ukrainian standards) salaries in USD equivalent 
• Periodical review of salary according to inflation 
• Annual bonus 
• Medical insurance 
• Full-time and the ability to work remotely from anywhere in the world 
• Professional development and career growth 
• An opportunity to be involved in ambitious high-tech projects 

Why BDO? 

At BDO you can apply your skills and experience, exchange with colleagues worldwide, contribute to innovative approaches and services development for our clients. 

We care about our employees and do everything for their professional development. 

Staff relations are based on the principles of mutual understanding and support. 

We have a strong team spirit and a friendly, welcoming and extremely professional atmosphere. 

Ready to make your mark at BDO?  

Join our team and send your up-to-date resume in English with your financial expectations to one of our Talent Acquisition Specialists at [email protected].